Our Services
We provide our services to employers on a retainer basis. Our service provides our clients with everything they need to navigate employment law.
Our service provides our clients with everything they need to navigate employment law.
Our retained clients benefit from employment law advice and drafting services on an ongoing basis for a competitive, fixed monthly fee. This means that clients need not have any hesitation in seeking our assistance as they are not “on the clock”. We encourage our retained clients to take advantage of this by taking advice early and often.
What sort of issues do we advise on?
We understand that employment law is a complex matter for employers to deal with. By providing pro-active and practical advice and assistance, we can take the uncertainty and difficulty away from you and give you confidence that you are following the proper procedures and making appropriate decisions.
We regularly advise our retained clients on the following matters:
• recruitment (job descriptions, criteria, application forms)
• calculating holiday entitlement for part-time / casual workers
• performance management
• absence management
• disciplinary and grievance procedures
• redundancy exercises
Our retained service includes drafting the letters employers will need to provide to their employees for use throughout the procedure that is being followed, as well as providing guidance on what to cover in meetings with employees.
What documents do we provide to our clients?
Contracts of employment
The law requires employers to provide employees with a written statement of main terms of employment. As well as being a legal requirement, it makes good sense to write down the terms of the employment contract so that both parties are clear regarding what can be expected of and by them. We provide our retained clients with contracts of employment that comply with the law and meet the client’s requirements.
Handbook of Policies
We also provide our employer clients with a handbook of HR policies so that employees can understand the organisation’s policies on a range of matters. Well drafted and clearly communicated policies and procedures are of great value in the employment relationship. Included in the handbook are policies on:
• annual leave
• sickness
• absence management
• family related leave (maternity, paternity, etc)
• performance management
• use of email and internet at work
• equal opportunities
As well as drafting the handbook, we keep it up to date for clients, reviewing it from time to time, so that it is always up to date with developments in the law and the client’s working practices.
Documentation for self-employed workers and casual workers
Not everyone who works for an organisation is engaged as an employee. Sometimes organisations engage casual workers and, on other occasions, individuals are engaged on a self-employed, consultancy basis.
We work with our clients to ensure that individuals are being engaged on the correct employment status and then put in place the appropriate contract with the individual.
Online training resources
We also provide our clients with access to training resources – such as video tutorials and guidance notes. This helps our clients train their staff and managers on issues such as anti-bullying and harassment, as well as conducting investigations, disciplinary and grievance hearings.
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Employment Law Specialists
At Mark Mason Employment Law, we provide clear, common-sense employment law support to employers, with no hidden costs and no hesitation about picking up the phone.
What's included:
Direct access to experienced, legally qualified employment law advisers whenever issues arise.
Practical guidance and hands-on assistance throughout recruitment, performance, disciplinary, grievance and redundancy processes.
Straightforward advice, explained in plain English, with prompt responses when you need them most.
Drafting and updating of contracts, policies, letters and HR documentation to ensure compliance and best practice.
Benefits of retaining us
Our aim is to remove uncertainty over employment law and provide reassurance and peace of mind to our clients that their employment law needs are taken care of.
Before engaging us
• Out of date or no contracts or policies
• Unsure where to turn for advice
• Hoping that everything is being done correctly
• Trying to do everything internally
After engaging us
• Documentation always kept up to date
• Reassured that advice is always available
• Confidence that everything is being done correctly
• Working in partnership with experts
Additional services offered to our retained clients.
There are a number of additional services that we make available to our retained clients, as follows:
Tribunal Representation
While, for the most part, employers who follow our advice throughout a process do not find themselves in Tribunal, it can of course happen from time to time and it is important to have good representation.
If we have advised through the process that led to the claim being issued, we will be confident of defending the client at Tribunal. Our team has many years of experience defending employers in Employment Tribunals against allegations of unfair dismissal and discrimination.
We will always offer pragmatic advice to a client, including whether it is sensible to consider settling a claim or whether it should be defended. In advising on this, we encourage clients to not only consider the merits of the case, but also the time, costs and emotional energy involved in defending a claim.
We also partner with an insurance company who offer Tribunal indemnity insurance. This means that if our advice is followed and a case is taken against our client, the client has peace of mind that both the legal costs to defend the case and any compensation awarded are covered by the insurance policy.
Training
We believe that good training and help to avoid issues arising in the workplace. We can be engaged by our retained clients to train their managers and staff on a range of issues, including:
• Conducting investigations, disciplinary and grievance procedures
• Equal opportunities
• Recruitment and selection
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What Our Clients Say
We are proud to receive feedback from our clients and partners. This confirms our high quality of service and the efficiency of our specialists.